Privacy Policy

ARABICA HANDICRAFT WORKS, a Sole Establishment company registered under trader license (1100837) and trading under the name Arabica Design, located in Dubai, United Arab Emirates (hereby referred to as “Arabica Design”). Arabica Design provides this privacy policy to inform you of our policies and procedures regarding the collection, use and disclosure of information through Arabica Design website (the “Arabica Design”), (hereby collectively referred to as “Privacy Policy”). Arabica Design hereby declares that it respects your privacy and is highly dedicated and committed to protect the personal information of its users,  buyers, and other visitors browsing the Arabica Design Websites (hereby collectively referred to as “User/s”). We strongly believe that you have a right to know our practices regarding the information we collect when you visit and/or use the Arabica Design Websites. This Privacy Policy explains our privacy practices for the Arabica Design Websites and services provided by Arabica Design. By accessing and/or using the Arabica Design Websites and its related sites and/or registering for Arabica Design account, you hereby agree to the terms and conditions of this Privacy Policy and the Terms of Service; including to our collection, use, disclosure, processing and retention of personal information and any similar action, thereof.

Arabica Design is deeply committed to respecting the privacy rights of all visitors to our websites and ensuring the security of any personal data collected through our websites or other channels such as page, WhatsApp, phone calls, emails, or any other means ("Other Channels").

All personal information is handled in accordance with the provisions of this Privacy Policy, which forms an integral part of the Website's Terms of Use.

Collection of Personal Information:

Arabica Design is authorized to collect personal data including but not limited to names, addresses, phone numbers, email addresses, and other demographic, transactional, and profiling details such as IP addresses, internet domains, browsers, referring sites, or user agent data obtained during data collection efforts on the Websites or through Other Channels. This may involve the use of cookies or other information provided by users ("Personal Information"), as detailed in this Privacy Policy.

All Personal Information is stored on secure servers and treated with the utmost confidentiality. Your decision to visit our websites and/or engage with us via Other Channels signifies your clear agreement to allow the collection, transfer, handling, utilization, and storage of your Personal Information in accordance with the guidelines of this Privacy Policy.

If you disagree with any part of the Privacy Policy or have questions, please contact us at  mailto:info.arabicadesign@gmail.com for assistance.

Accessing or using the Websites/Apps and/or interacting with us through Other Channels implies your consent.

 

Disclosure of Personal Information:

Your personal information will be shared with specific third parties, including:

  • Our franchisors.
  • law enforcement, or protect our assets and rights.
  • Analytical agencies tasked with compiling statistics on website traffic, sales, and customer demographics to customize our offerings to meet customer needs.

 

Your Personal Information may be transferred both within and outside your home country, including outside the UAE Area, depending on where you reside. We ensure that any transfer of your Personal Information is carried out with adequate safeguards and only to countries recognized for having sufficient personal data protection laws, or under contractual terms that ensure the data is protected.

When you log into our websites using social media credentials, we collect specific details such as:

  • First and Last Name: Collected for display in the Profile Section.
  • Email Address: Collected for display under the Profile Section and used for sending promotional material or assisting with inquiries related to our websites/apps.
  • Social Media ID: Collected solely to acknowledge your login through the respective social media platforms.

 

Cookies:

Our website use cookies as part of our standard data collection process. These cookies, small data files sent to your device, help in recognizing you, validating sessions, and enhancing your user experience on our website.

Additionally, we may use external advertising services to present ads on our website, which might also use cookies. Note that these cookies might be collected by third parties, over which we have no control.

Arabica Design does not permanently store cookies on your device; they are automatically deleted after your browser is closed or the session ends.

By browsing our website, you consent to our use of cookies.

 

Privacy Policy Updates:

As we continually improve our services, we may update this Privacy Policy.

We reserve the right to modify this policy at any time, and changes will be effective upon posting.

Continued use of our Websites/Apps and Other Channels after updates signifies acceptance of these changes.

 

Third-Party Websites:

Links on our Websites/Apps may lead to third-party sites, for which we are not responsible. We advise reviewing their privacy policies to understand how they handle your Personal Information. We assure you that your credit/debit card details and personal information will not be stored, sold, shared, rented, or leased to any third parties.

 

Disclaimer:

Arabica Design offers no warranties or guarantees regarding our ability to control, manage, or secure your Personal Information.

We shall not be liable for any unauthorized access, use, modification of your data, or for any security breaches that may affect your information.

 

Limitation of Liability:

Arabica Design and its affiliates will not be liable for any losses, damages, or liabilities arising from the handling of your Personal Information, including any indirect or consequential damages, regardless of how they arise during the use of our Websites/Apps or through Other Channels.

Governing Law; Jurisdiction:

These Terms of Service shall be interpreted in accordance with the Federal laws of the United Arab Emirates (UAE) (hereby referred to as the “Relevant Laws”). All and any disputes or claims arising out of or in connection with these Terms of Service shall be exclusively referred to and finally resolved by arbitration in Dubai in accordance with the Arbitration Rules of the Dubai International Arbitration Centre (DIAC) for the time being in force; which rules are deemed to be incorporated by reference into this provision and the User waive any objection to such proceedings on the grounds of venue or on the grounds that the proceedings have been brought in an inappropriate forum. All proceedings shall be conducted in the English language, in accordance with the Federal Laws of the United Arab Emirates. The tribunal shall comprise one arbitrator to be agreed between the parties and if not so agreed, to be appointed by the DIAC. Subject to the arbitration provisions, the Courts at DIAC only shall have jurisdiction on issues relating to these Terms of Service.